• Address: Austin, TX 78701 (map)
• Date Posted: 10/01/09
• Job Type: Full-time

Must meet the following criteria:



Answer our incoming client service calls pertaining to their scheduled conference calls and accounts,
Email prospects new account information, rate sheet and user’s guides.
Describe the services available and customer options
Respond to email queries and voice mail messages from clients and prospects
Accurately enter scheduled data into company database
The successful candidate will possess the following:

Ability to learn quickly with a “Can-Do!” attitude while juggling many tasks
Good decision-making and problem-solving skills
Professional, service-oriented phone skills
Ability to remain calm and courteous in all situations
Superior attention to detail
Positive, outgoing personality
Ability to think outside the box, and to hit the ground running
Talent to establish and maintain multiple priorities
Ability to take direction, then work unsupervised
Ability to work independently and cooperatively with others
Prior experience with client services and/or sales a definite plus
The minimum requirements for this exciting opportunity:

1 year Customer Service, Help Desk or Inside Sales experience
Proficiency with MS Office, specifically Outlook, Excel and Word
(Intermediate level or higher)
Outstanding written and oral communications skills
37-wpm typing speed, error free
If you are the person we need to join our Client Services Team, are looking for a possible long-term prospect with a family-oriented company with a “start-up mentality”, are flexible to alternate schedules, and want a casual, engaging environment, please contact us.

This is Monday-Thursday 5:30pm - 10pm

Please forward a resume to mailto:jmackin@voicetext.com NO ATTACHMENTS