ADA A GOMEZ
4500 BUCKS RUN
AUSTIN, TX 78744
(512)436-2079 (Cell)
(512)804-5962 (Fax)
Summary of Qualifications
Bilingual (English/Spanish). Very flexible. In-Home Attendant, Nanny,Childcare
Work History
June 20,1999-Aug. 07,2003 returned July 10,2004-Still Working
In-Home Attendant- Austin,Texas
Over 8 Years of professional experience In-Home Attendent
Over 6 Years of experience in the childcare field
Experienced with Newborn and adult Cerebral Palsy,Down Syndrome,and other disability needs,Medicated and Seizures Prone Children.
Have a dedicated commitment to the growth and welfare of children
Ability to adapt to all types of children
Excellent time management
Very creative ,extremely patient
Oct.06,2003- Aug.07,2004
Fernando L. Fiqueroa, D.D.S.P.A. (Dentist) - Lake Worth, Florida
Front Desk Receptionist/Office Clerk
Responsible for greeting all customers and making sure they feel comfortable in our office. Collected necessary information to set up and complete patient files. Answered a multi-line phone system. Called and confirmed dental appointments. Kept an Emergency patient call list if an appointment was cancelled so they could come in for an appointment. Arranged for follow-up appointments and sent our reminder cards. Answering multi-phone system, schedule appointments and verify insurance information on each patient. Collected co-payments and kept record of payments received for office. Used Easy Dental software for keeping all records. Organized and maintained a balanced office atmosphere.
Aug 14, 2001-aug.07,2003 Returned May 01, 2004-June 15, 2006
MCI Communications Austin,Texas
Outbound Sales/Telemarketing
Job responsibilities included calling leads that the computer generated, using own customer service skills to do presentation over phone and closing the sale. When I closed a deal/sale I was responsible for using a written customer service script. This was necessary for legal purposes. Collected all the necessary information on customer so that billing could be completed. Excellent customer service skills. Enjoyed working with the public.
Education Sep 1995 -May1997
Pan Americana High School - San Salvador, El Salvador Education Level: High School Deploma Yes
Certified in : PELE Early Childhood development, PELE Early Childcare
Computer Skills Email Software (Outlook, etc) Internet Browser (Netscape, IE, etc) PersonalComputers
Additional Computer Skills:
Easy Dental Computer Software